Mammut Returns & Exchanges
We want you to be fully satisfied with your high-performance gear, which is why we offer a 30-day return window for all items in their original, unused condition. Our process is designed to get you back to your outdoor adventures as quickly as possible.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely place the items in their original packaging, ensuring all technical tags and labels are still attached.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it to the outside of your package.
Drop Off and Refund
Hand over your package to the designated carrier; once we receive and inspect the gear, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing